At Kiara Beachtown, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, services, and bookings.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Booking details and preferences
- Payment information (processed securely via third-party providers)
Non-Personal Information
- Browser type and device information
- IP address
- Website usage data (pages visited, time spent, interactions)
2. How We Use Your Information
We use your information to:
- Process and manage bookings
- Communicate with you regarding your stay or inquiries
- Provide customer support
- Improve our website, services, and guest experience
- Send updates, offers, or marketing communications (only if you opt in)
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Service providers (payment processors, booking engines, CRM systems)
- Marketing platforms (for advertising and remarketing purposes)
- Legal authorities, if required by law
All third parties are required to handle your data securely and in compliance with applicable regulations.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Track website performance and analytics
- Support marketing and advertising efforts
You can control or disable cookies through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory requirements
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. Kiara Beachtown is not responsible for the privacy practices of these external sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Kiara Beachtown
Email: reservation@kiarabeachtown.com
Phone: +6281 511 011 901
Location: Benoa, Nusa Dua, Bali, Indonesia
